Welcome to Desi Mahal! These Terms and Conditions (“Terms”) govern your use of our website and services. You agree to comply with these Terms by accessing or using our website. Please read them carefully before making a purchase or using our services. If you disagree, you may not access or use our website.

1. General Information

1.1. These Terms apply to all website users, including visitors, vendors, and customers. 

1.2. Desi Mahal reserves the right to modify these Terms anytime. Updates will be effective upon posting.

2. Eligibility

2.1. You must be at least 18 years old to use our services. By using the website, you confirm that you meet this requirement. 

2.2. Users are responsible for ensuring that their account details are accurate and up-to-date.

3. Products and Services

3.1. All products listed on our website are subject to availability. 

3.2. Prices are subject to change without notice. 

3.3. We make every effort to display product images and descriptions accurately; however, variations may occur due to differences in device display settings or production processes.

4. Orders and Payment

4.1. By placing an order, you agree to provide accurate and complete information. 

4.2. Payment must be made at the time of order placement through the accepted payment methods listed on the website. 

4.3. Desi Mahal reserves the right to cancel or refuse any order at our discretion.

5. Shipping and Delivery

5.1. Shipping times and fees vary based on location and product type. Delivery timelines are estimates and not guarantees. 

5.2. Risk of loss or damage passes to the customer upon delivery. 

5.3. Customers are responsible for providing accurate shipping information. We are not liable for delays or issues caused by incorrect details.

6. Returns and Refunds

6.1. Customers may request a return or exchange within 7 days of receiving their order, provided the item is unused, in its original packaging, and accompanied by proof of purchase. 

6.2. Refunds are processed based on the original payment method. Shipping fees are non-refundable. 

6.3. Desi Mahal reserves the right to deny returns if the product does not meet our policy criteria.

7. Intellectual Property

7.1. All content on the Desi Mahal website, including logos, images, text, and designs, is the property of Desi Mahal and protected by copyright laws. 

7.2. Users may not reproduce, distribute, or use any content from the website without prior written consent from Desi Mahal.

8. Privacy Policy

8.1. Desi Mahal values your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

9. Limitation of Liability

9.1. Desi Mahal shall not be held liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or purchase of products. 9.2. Our liability is limited to the maximum extent permitted by applicable law.

10. Governing Law

10.1. The laws of India govern these Terms and any disputes arising from them. 

10.2. Any legal action shall be filed in the courts

11. Contact Information

For any questions, concerns, or disputes, please contact us:

• Email:umanggoel1975@gmail.com

• Phone: 9318458230

You agree to these Terms and Conditions by using Desi Mahal’s website. Thank you for choosing Desi Mahal!