Effective Date: 20 Sep 2024

At Desi Mahal, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make purchases. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely by third-party payment providers)

b. Non-Personal Information

• Browser type
• IP address
• Device information
• Pages visited on our site
• Time spent on the website

c. Cookies

We use cookies and similar technologies to enhance user experience and collect analytics. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Order Processing: To process, fulfill, and deliver your orders.
• Customer Support: To respond to inquiries or resolve issues.
• Personalization: To provide product recommendations and improve your browsing experience.
• Marketing: To send promotional emails, updates, and special offers (with your consent).
• Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Information

We respect your privacy and will not sell or rent your personal information. However, we may share your data with:

• Service Providers: Trusted third parties like payment processors, shipping companies, and IT service providers.
• Legal Authorities: When required by law or to protect our rights.

4. Data Security

We implement advanced security measures to protect your information. However, no method of electronic transmission or storage is 100% secure. While we strive to safeguard your data, we cannot guarantee absolute security.

5. Your Rights

As a user, you have the right to:

• Access and Correct: Request access to or correction of your personal information.
• Opt-Out: Unsubscribe from marketing emails or request deletion of your data.
• Data Portability: Request a copy of the data we hold about you in a portable format.

To exercise these rights, contact us at [Insert Email Address].

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any information.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:

• Email: umanggoel1975@gmail.com
• Phone: 9318458230

This Privacy Policy ensures transparency and builds trust with our customers.